Click here to retrieve the conversation transcript…
Jess: You’ll find details on this page to assist you.
You: Sorry, how can it cost more to choose a crap seat than an allocated crap seat?
Jess: Did you mean…:
You: NO,… I meant, how come I get charged extra to choose a lousy seat
Jess: To opt out of seat selection when booking on Jetstar.com, simply scroll past the seat map, click on the Skip Seat Selection hyperlink and press the Continue button.
Note: If you do not wish to pre-select a seat at the time of booking, a seat will be assigned for you randomly
from what is still available at check-in.
You: Wow… I had always assumed from your predatory website that it was not an optional extra!!
Jess: Sorry to hear that you are unsatisfied with Jetstar. We want to hear more from you about your experience.
Please complete this online form.
You: I have neither the inclination nor the patience to participate at this time. Please re offer this opportunity
Jess: Perhaps you meant…:
You: Preferably when the champagne is flowing and I am distracted by shiny things in the sky xxx
Jess: It looks like my suggestions haven’t been helpful. Could you please try rewording one more time?
You: NO… I don’ t really think that would be helpful
Jess: Okay, I see my suggestions haven’t been helpful. Would you like to speak with a Jetstar representative?
Jess: Can you please repeat your question in a different way? I’m still trying to understand and might need more information.
You: Perhaps if you invested in an upgraded version of Jess or the inane phone direction system you would not have
Jess: I found the following information which could be helpful:
You: such difficulties… and perhaps more message space!! Duh!!
Jess: I’m sorry I haven’t been able to help you. Do you want to contact a Jetstar representative?
You: NO.. I am going to bed.. You have exhausted my reserves of politeness
Jess: It looks like my suggestions haven’t been helpful. Could you please try rewording one more time?
You: Grrr I wish I had a frigging Gun!@!!
Jess: Okay, I see my suggestions haven’t been helpful. Would you like to speak with a Jetstar representative?
noosablog 